Talk24

They Visit.You Convert.

Your website works while you sleep. Capture leads 24/7.

<2min
Average intake time
24/7
Always available
40%
More qualified leads
Speaks 3 languages.

Built for local service businesses

Talk24 understands your business: qualifying leads, capturing job details, and converting website visitors into customers with professional excellence.

98%
Client satisfaction
24/7
Availability
3x
More leads captured

Everything you need to capture and convert clients

Dashboard & Analytics AI scores leads on value and urgency, giving your team instant visibility into every intake.

Case qualification dashboard showing assessment metrics

AI Powered Lead Capture. Works with your existing CRM, practice management, and billing systems.

Integration dashboard showing connected legal software

Automated Intake Bank-level encryption and legal industry compliance standards built-in.

Security dashboard showing compliance and protection features

Notifications On Tap Natural conversations that build trust and gather critical case information efficiently.

Client chat interface showing legal consultation conversation

Replay & Track Every Conversation Track conversion rates, response times, and case outcomes to optimize your practice.

Analytics dashboard showing client intake and conversion metrics

The 24/7 AI Intake Solution Built for Local Service Businesses

Talk24 is AI-powered client intake software designed specifically for local service businesses. Unlike generic chatbots or traditional answering services, Talk24 understands your industry, qualifies leads based on your criteria, and captures complete intake information through natural conversation—around the clock, in multiple languages.

Why Service Businesses Are Switching to AI Intake

Local service businesses face a fundamental challenge: 78% of customers hire the first business that responds, yet most businesses take hours or even days to follow up on website leads. During nights, weekends, and holidays, potential customers encounter contact forms and voicemail—and move on to competitors who engage immediately.

AI intake software solves this by providing instant engagement whenever prospects reach out. When a homeowner's AC breaks down at midnight, or someone needs an emergency plumber on a Sunday evening, Talk24 is there—having a real conversation, not displaying a form.

How AI Intake Works

Talk24 embeds on your website as a chat widget. When visitors engage, the AI conducts a natural intake conversation tailored to your business:

  • Immediate engagement — No waiting for business hours or available staff
  • Industry-specific questions — AI asks the right questions for HVAC, plumbing, legal, medical, and other service industries
  • Lead qualification — Automatically assesses lead quality based on your criteria
  • Lead scoring — Prioritizes leads by value and urgency so your team knows who to call first
  • Complete handoff — Delivers full conversation transcripts and structured job information to your team

By morning, your team doesn't have a list of names and numbers—they have qualified leads with complete context, ready for meaningful follow-up conversations.

AI Intake for Every Service Industry

Different industries have different intake requirements—and Talk24 adapts accordingly:

Home Services

Capture HVAC, plumbing, electrical, and roofing leads 24/7. Collect job details, property information, and urgency level. Perfect for emergency calls that come in after hours.

Legal Services

Qualify cases based on practice area criteria. Capture incident details, injury information, and case specifics. Includes attorney advertising compliance.

Medical & Dental

Schedule consultations and capture patient inquiries. Handle appointment requests, insurance questions, and new patient intake with HIPAA-conscious design.

Contractors & Trades

Collect project details, square footage, timelines, and budget ranges. Qualify leads before your team invests time in estimates. Available when customers need you most.

Multilingual Intake: Serve Customers in Their Language

In many markets, a significant portion of customers prefer to communicate in a language other than English. Spanish-speaking communities, in particular, are underserved by businesses that can't engage in their preferred language.

Talk24 provides native multilingual support in English, Spanish, and Chinese—not machine translation, but fluent conversation. When a customer types in Spanish, they receive responses in natural, culturally appropriate Spanish. This builds trust from the first interaction and captures leads that language barriers would otherwise lose.

The ROI of AI Client Intake

Businesses implementing AI intake typically see significant improvements in lead capture and conversion:

  • 3-4x more website leads captured — Engagement rates jump from 8-10% (contact forms) to 25-40% (AI chat)
  • Faster speed-to-lead — Instant engagement vs. next-day callbacks
  • Higher qualification rates — AI pre-qualifies leads, reducing time spent on poor-fit inquiries
  • After-hours capture — No more losing leads to competitors while you sleep
  • Predictable costs — Flat monthly pricing vs. per-minute answering service fees

For a service business, capturing just one additional job per month through after-hours intake can represent thousands in additional revenue—far exceeding the cost of AI intake software.

AI Intake vs. Alternatives

How does Talk24 compare to other intake solutions?

FeatureTalk24Contact FormsAnswering Services
24/7 AvailabilityYesYesLimited hours
Lead QualificationAutomatedNoBasic
MultilingualEN/ES/ZHNoPremium add-on
Engagement Rate25-40%8-10%N/A (phone only)
Monthly Cost$79 flatFree$800-2,000+

Contact forms are free but have poor engagement and provide no qualification. Answering services offer human touch but come with premium pricing and limited hours. AI intake combines always-on availability with intelligent qualification at predictable cost.

Getting Started with AI Intake

Implementing Talk24 takes minutes, not months. Add a script to your website, configure your intake questions and service areas, and start capturing leads immediately. No IT department required, no complex integrations to manage.

Talk24 integrates with popular CRM and business management systems—so qualified leads flow directly into your existing workflow.

Ready to stop losing leads to contact forms and voicemail? See pricing or schedule a demo to see Talk24 in action.

Simple, transparent pricing

Start with a 14-day free trial.

Talk24

Most popular
Starting at$79per month

Everything you need to capture and qualify leads 24/7.

  • Unlimited qualified intakes
  • English, Spanish & Chinese
  • Email alerts
  • Up to 5 team members
  • Standard integrations

Enterprise

Custompricing

Tailored to your business needs

For high-volume businesses

Everything in Talk24, plus:

  • Unlimited qualified intakes
  • Unlimited team members
  • Dedicated Success Manager
  • Quarterly Business Reviews
  • Custom integrations & API
  • Priority support & SLA

Latest from our blog

Insights on AI client intake, lead generation, and legal technology trends.

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After-Hours Legal Lead Capture: 2026 Statistics and Benchmarks

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Talk24 Team